Refund policy
Returns are accepted for up to 14 days after receiving your item.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please click this link: https://account.mesmerijewelry.com
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If you have any questions or concerns, please contact us at mesmerijewelry@gmail.com or DM the shop Instagram @Mesmerijewelry.
Thank you!